PLACE YOUR ORDER 24/7
Terms and Conditions
Effective Date: [Insert Date]
Welcome to 1Virx, where natural ingredients and intentional design come together to illuminate your world. Please read the following Terms and Conditions carefully before using our website or purchasing our products. By accessing our site or placing an order, you agree to the terms outlined below.
1. Product Information
We take great care in describing and photographing each 1Virx candle, including size, burn time, and materials used. However, please note that our products are handmade in small batches using natural ingredients — slight variations in color, scent strength, or appearance may occur and are part of what makes each candle unique.
2. Orders & Payments
All orders must be paid in full at the time of purchase. We accept major credit cards, PayPal, and secure payment methods provided at checkout. Once your order is placed, you will receive an email confirmation with your order details.
3. Shipping
We ship all orders from our U.S.-based studio within 3–5 business days, unless otherwise noted. Shipping times may vary based on destination and carrier. You will receive a tracking number once your order ships.
Please ensure your shipping address is correct at checkout. 1Virx is not responsible for lost packages due to incorrect or incomplete addresses.
4. Returns & Refunds
Due to the nature of our candle products and for hygiene and safety reasons, we do not accept returns on opened or used items.
If your item arrives damaged or incorrect, please contact us within 3 days of delivery with your order number and photos. We’ll gladly replace or refund defective products on a case-by-case basis.
5. Candle Safety
All 1Virx candles come with safety instructions on the label. Customers are responsible for reading and following all warnings. Never leave a burning candle unattended, and always keep away from children, pets, and flammable objects. 1Virx is not liable for damages resulting from misuse or negligence.
6. Intellectual Property
All content on this website — including product names, descriptions, images, designs, and logos — is the exclusive property of 1Virx and may not be used, copied, or reproduced without our written permission.
7. Changes to These Terms
1Virx reserves the right to update or modify these Terms and Conditions at any time. All changes will be posted on this page, and your continued use of the website implies agreement to the updated terms.
8. Contact Us
Questions or concerns?
support@1virx.com
Instagram: @1Virx
Website: www.1virx.comThanks for supporting 1Virx — where clarity meets candlelight.
Light well, live well. 🕯✨ance of Terms
By using our website, purchasing products, or accessing services provided by 1Virx, you agree to abide by these terms and conditions. If you do not agree, please refrain from using our website or services.Product Information
We strive to ensure that the information provided on our website is accurate. However, we do not guarantee the completeness or accuracy of the content. Prices, availability, and specifications of products are subject to change without notice.Orders and Payments
All orders placed through our website are subject to acceptance by 1Virx. We reserve the right to cancel any order due to issues such as product availability, pricing errors, or payment processing problems. Payments are processed securely through our trusted payment providers.Shipping and Delivery
We will make reasonable efforts to ensure timely delivery of products. Shipping and handling fees are calculated during the checkout process. Please note that delivery times may vary based on location and availability.Returns and Refunds
We want you to be satisfied with your purchase. If for any reason you are not, please refer to our return and refund policy for instructions. Certain conditions may apply based on product type and purchase circumstances.Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you visit our website or make a purchase.Intellectual Property
All content on our website, including text, images, logos, and trademarks, is the property of 1Virx or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content without permission.Limitation of Liability
1Virx is not responsible for any damages, losses, or expenses arising from the use of our website or products, including but not limited to indirect, incidental, or consequential damages. Our liability is limited to the amount paid for the product or service in question.Changes to Terms
We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our services after such changes constitute your acceptance of the revised terms.Governing Law
These terms and conditions are governed by the laws of the state of Minnesota, USA. Any disputes arising from the use of our website or services will be resolved in the courts of Minnesota.
By using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions, please contact us at [contact@1virx.com].
Last Updated: January 2025